Politique d’expédition

Shipping Policy for Yawm

1. Introduction
Welcome to YAWM. This Shipping Policy outlines our shipping practices, including processing times, delivery options, and costs. By placing an order with us, you agree to the terms outlined in this policy.

2. Processing Time

  • Order processing: Orders are processed within 2 business days of receipt. Orders placed on weekends or holidays will be processed on the next business day.
  • Order confirmation: Once your order is processed, you will receive an order confirmation email with tracking information (if applicable).

3. Shipping methods and costs
We offer the following shipping methods:

  • Standard shipping: Our standard shipping typically takes 1-3 business days for delivery within the Netherlands. The cost for standard shipping is 

    €6,95,-. Please note that delivery times may vary depending on your location and any unforeseen circumstances.

  • International shipping: We ship internationally to many countries. International shipping typically takes 7-14 business days depending on the destination. The cost for international shipping is €19,95,-. Please be aware that international orders may be subject to customs duties and taxes, which are the responsibility of the recipient.

Shipping costs are calculated based on the weight of your order, the shipping method chosen, and your delivery location. You can view the shipping costs at checkout before finalizing your purchase.

4. Delivery times

  • Domestic Orders: Delivery times vary depending on the shipping method selected and your location. Estimated delivery times are provided at checkout.
  • International Orders: Delivery times for international orders may vary based on the destination country and customs processing. Estimated delivery times are provided at checkout.

Please note that delivery times are estimates and may be subject to delays due to unforeseen circumstances such as weather, holidays, or logistical issues.

5. Tracking your order
Once your order has been shipped, you will receive a confirmation email with a tracking number (if applicable). You can use this tracking number to monitor the status of your delivery on the carrier's website.

6. Shipping address
Please ensure that you provide a complete and accurate shipping address. We are not responsible for orders delivered to incorrect or incomplete addresses provided by the customer. If you need to make changes to your shipping address after placing an order, please contact us as soon as possible.

7. Shipping issues
If you encounter any issues with your shipment, such as delays, lost packages, or damaged items, please contact us at info@byyawm.com. We will work with you to resolve the issue as quickly as possible.

8. Customs duties and taxes
For international orders, you may be subject to customs duties, taxes, or other fees imposed by your country's government. These additional charges are the responsibility of the customer and are not included in the shipping cost.

9. Returns and exchanges
For information on returns and exchanges, please refer to our "Returns Policy" page.

10. Contact us
If you have any questions about our shipping policy or need assistance with your order, please contact us at: info@byyawm.com